Obi Official Forum › Obi Users Category › Obi Softbody v
Rubbish Support

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Thread Modes
Rubbish Support
Hivemind9000 Offline
General User
Posts: 3
Threads: 2
Joined: Apr 2019
Reputation: 0
#1
Dedo abajo  17-05-2019, 11:32 PM
Well I posted and bumped a simple question over a month ago and no response. Is this what we get for US$55?

You guys seem to have good products let down by spotty support.

I had to buy VertExMotion to do proper softbody physics on a rigged avatar (i.e. blending bone and softbody animation). Their support has been excellent by comparison.

I've given you a one star on the asset store. Thanks for nothing.
Find
Reply
josemendez Offline
Forum Admin
*******
Posts: 6,321
Threads: 24
Joined: Jun 2017
Reputation: 400
Obi Owner:
  • Rope
  • Cloth
  • Fluid
#2
18-05-2019, 02:09 PM (This post was last modified: 18-05-2019, 02:13 PM by josemendez.)
(17-05-2019, 11:32 PM)Hivemind9000 Wrote: Well I posted and bumped a simple question over a month ago and no response. Is this what we get for US$55?

You guys seem to have good products let down by spotty support.

I had to buy VertExMotion to do proper softbody physics on a rigged avatar (i.e. blending bone and softbody animation). Their support has been excellent by comparison.

I've given you a one star on the asset store. Thanks for nothing.

Hi there,

Sorry that I could not answer your other thread, that was created exactly *25* days ago. Unfortunately I cannot be checking the forums 24/7 since I'm just one guy, though I try to personally chime in to answer questions in all threads I can. I've waited for several months for someone to answer a question on the Unity forums, by comparison.

If you wanted quick personal answer though, you should have just sent a support email or a PM. But this kind of pushy/vengeful behavior honestly does not seem reasonable to me, at all. Glad that you got your project working, though.
Website Find
Reply